At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Position Title: Unit Secretary – Monitor Technician

Position Summary:

Performs clerical and receptionist duties within the department under the

supervision of the Supervisor or designee.

Obtains cardiac monitoring strips, recognizes Dysrhythmia and informs the nurse of any suspected changes.

Minimum Required Qualifications

Education: High school or equivalent.

Experience: Previous experience preferred

Requirements:

• Successful completion of Connect Care Modules ED100 and ED 101 with minimum

score of 84%

• Basic Arrhythmia Interpretation Course within 3 months of hire

• Crisis Intervention Training within one month of hire

• Sufficient knowledge of English, Spelling, Math and Medical terminology. Good

interpersonal skills.

Licensure, Registration, or Certification:

BLS required; Completes orientation according to policy/procedures

Position Responsibilities

Essential Functions:

1. Answers the telephone identifying department and name in a professional manner

2. Answers patient call system promptly and courteously. Relays messages to appropriate

nursing personnel

3. May not accept physician’s orders.

4. Assists nursing staff in obtaining supplies and information.

5. Courteously gives directions to visitors and patients.

6. Explains hospital rules to patients, families and visitors.

7. Assists with facilitating throughput of patient care in conjunction with nursing staff

8. Enters specified orders accurately into the electronic medical record

9. Assists with ordering of unit supplies as requested.

10. Attends all mandatory in-services.

11. Attends at least 50% of the yearly service line staff meetings. When unable to attend

monthly meetings PowerPoint presentations and minutes are available in the

Communication Book. Each employee should review and sign roster.

12. Accepts accountability for education provided pertaining to policies, procedures, patient

safety, and environment of care issues.

13. Conducts oneself in a professional, compassionate, and competent manner as to reflect

the BSSFHS mission.

14. Assists nursing staff in stocking of department and patient rooms with appropriate

supplies/linens in the absence of an ED Tech

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com