Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Who we want

• Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

• Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to be ready for what's next.

What you will do

• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.

• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).

• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.

• Solve potential product problems for customers in an expeditious and highly satisfactory manner.

• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products and build strong relationships with key surgeons and OR staff at targeted accounts.

• Provide feedback on product to improve performance and customer satisfaction.

• Team with Joint Replacement sales force and clinical specialist to achieve business goals.

• Conduct all business and affairs in compliance with the laws and regulations, including the Foreign Corrupt Practices Act (FCPA), the Stryker Code of Business Conduct, with the highest ethical principles.

What you need

• Technical Degree and/or Bachelor's degree in Biomedical Engineering, Surgical Instrumentalist, or other Healthcare related area.

• Fluency in English and Spanish is required.

• Previous experience in the hospital and surgical environment. Highly experienced in clinical and surgical support, comfortable in Operating Room environment and guidance of surgeons and clinical staff.

• Able to develop and deliver training and education programs.

• Previous experience working with robotic surgery is a plus. Knowledge of orthopedics and/or aspects related to the musculoskeletal system is desirable.

• Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, the processing and record management).

• Availability to travel and flexible hours.

• Preferably based in San Juan, Puerto Rico.

About Stryker

Our benefits:

• 12 paid holidays annually

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits (https://cdn-static.findly.com/wp-content/uploads/sites/1427/2023/09/20143933/us-stryker-employee-benefits.pdf)

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page (https://careers.stryker.com/referrals/)

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.